F A Q - EXCHANGE AND REFUND

I’ve received my bracelet but I chose the wrong size, I misjudge my own measurement.Can i make an exchange or have a refund?

All of our bracelet are made to order and we highly advise you to take proper measurement before making your purchase. To prevent from having materials wastage, we regret to inform you that the item we created is solely just for you and that we are unable to do any exchange or refund for safety and hygiene reason.

Can I asked for an Exchange or refund if I find that the product is not suitable for me?

Exchange and refund will be made at our own discretion, for feedback and enquiry on our exchange and refund policy, please contact us via messenger by clicking here.